Privacy Policy

1. Data We Collect

TiviStation IPTV collects only the information necessary to provide our IPTV subscription services, process payments, manage your account, and offer customer support.

2. How We Use Your Data

Your information may be used to:

• Create, manage, and maintain your account.
• Process subscription payments securely.
• Send important service updates, policy changes, and account notifications.
• Protect our platform by monitoring IP addresses and devices to prevent unauthorized access and abuse.

3. Legal Bases for Processing

Your personal information is processed under one or more of the following legal bases:

• Consent: When you voluntarily provide permission for us to process your information.
• Legitimate Interests: To operate, improve, secure, and protect our services while preventing fraud.
• Contract Performance: To deliver the subscription services you purchase from us.

4. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to ensure proper functionality of the website and client area. These cookies are primarily essential and functional. We do not use invasive advertising or behavioral tracking cookies.

6. Third-Party Services

Trusted third-party providers may access limited information when necessary to perform services on our behalf, including:

• Payment Gateways: To process subscription payments securely.
• Analytics Providers: Such as Google Analytics, which helps us improve our website using aggregated and anonymized data.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. While we strive to keep your data secure, no online transmission or storage method can be guaranteed to be completely secure.

8. Your Data Protection Rights

Depending on your country or region, you may have the following rights:

• Right of Access: Request a copy of the personal data we hold.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal data where legally applicable.
• Right to Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us via WhatsApp.

9. Children's Privacy

Our services are intended only for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18.

10. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact our support team via WhatsApp.